Last Updated: [31-August-2025]
German Auto Experts (โwe,โ โour,โ โusโ) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website germanautoexperts.com (the โWebsiteโ), book our services, or otherwise interact with us. By using our Website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
- Name
- Phone number
- Email address
- Vehicle details (make, model, registration number)
- Billing and payment details
b) Non-Personal Information
- IP address
- Browser type and version
- Device information
- Website usage data (cookies, analytics, etc.)
2. How We Use Your Information
We use your information to:
- Provide and manage our car repair and maintenance services
- Respond to inquiries, bookings, and customer support requests
- Process payments and generate invoices
- Improve our Website, services, and customer experience
- Send service updates, promotional offers, and important notifications (if you opt-in)
- Comply with UAE laws, regulations, and legal requirements
3. Sharing of Information
We do not sell or trade your personal data. However, we may share your information with:
- Service providers (payment gateways, IT support, marketing platforms)
- Legal authorities when required by law or for fraud prevention
- Business partners only when necessary to provide services you request
4. Cookies & Tracking Technologies
Our Website uses cookies and analytics tools to enhance your browsing experience. You can control cookie settings through your browser. However, disabling cookies may affect the functionality of our Website.
5. Data Storage & Security
- We store your personal information securely in accordance with UAE laws.
- We implement appropriate technical, administrative, and physical safeguards to protect your data against unauthorized access, alteration, or disclosure.
- Online payments (if applicable) are processed through secure, encrypted payment gateways.
6. Data Retention
We retain personal data only as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
7. Your Rights
Subject to applicable UAE laws, you have the right to:
- Access, update, or correct your personal information
- Request deletion of your personal data (where legally permitted)
- Withdraw consent for marketing communications
- Restrict or object to certain types of data processing
To exercise your rights, please contact us at:
๐ง [Insert your official email]
๐ [Insert phone number]
8. Third-Party Links
Our Website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.
9. Childrenโs Privacy
Our services are not directed toward children under the age of 18. We do not knowingly collect personal data from minors.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised โLast Updatedโ date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
๐ Dubai, United Arab Emirates 25 C Street Al-Quoz, Industrial Area 4, Dubai
๐ย +(971) 55377-6873ย
๐งย Info@germanautoexperts.com
๐ย https://germanautoexperts.com/
